Sutherland Hyderabad Walk-in 2026: Best Non-Voice Guide

Sutherland Hyderabad Walk-in 2026 opens a genuine, fresher-friendly door into international BPO work — a five-day walk-in window from 7 to 11 September at Sutherland’s Manikonda campus, hiring for an International Non-Voice Process role that only asks for an Intermediate (+2) pass, no graduation degree, and no prior experience. For candidates specifically looking to avoid phone-based customer service work, this listing is particularly worth understanding, since it’s built entirely around chat and email support rather than voice calls.

Before you plan your trip to the venue, though, it’s worth knowing that this particular listing carries a couple of internal inconsistencies — a job title that doesn’t match the actual role, and a contact number that appears in two different formats. Neither is unusual for a fast-moving walk-in posting, but both are worth catching before you leave home. This guide covers the complete eligibility, selection process, and application details verified against the live listing and Sutherland’s own official information, along with a clear breakdown of exactly what to double-check before you go.

Walk-in Details at a Glance

Two Details Worth Verifying Before You Travel

This section exists because the listing itself contains two internal inconsistencies that are easy to miss on a quick read, and worth flagging clearly rather than glossing over.

The job title doesn’t match the actual role. The listing’s headline and one of its search tags describe this as a “Voice Process Walk-in.” But the job description itself states three separate times that this is an International Non-Voice Process — chat and email support, with no phone calls involved. Naukri’s own official “Role” classification for this specific listing is Email Support, and “Role Category” is listed as Non Voice. If you’re specifically seeking phone-based voice work, this isn’t that role, regardless of the headline. If you want chat/email work, this is exactly that role — just don’t be confused by the title.

The HR contact number appears in two different formats. The listing lists “Bharani HR” with the number 75695999758 in some places and 7695999758 in others. Standard Indian mobile numbers run exactly 10 digits, which makes 7695999758 the correctly formatted number, while 75695999758 (11 digits) appears to contain a typo with an extra digit. If a call to one number doesn’t connect, try the other before assuming the listing is inactive.

Neither issue means the listing is fake — it’s a live, currently open Sutherland walk-in — but both are worth a quick confirmation call before you make the trip, especially if you’re traveling from outside Manikonda.

About Sutherland

Sutherland is a global, experience-led digital transformation company with more than 35 years of experience delivering customer experience and business process services across multiple countries. The company positions itself around “sustained delight” for both its clients and their end customers, working across industries including technology, healthcare, banking and financial services, and retail. Sutherland operates multiple facilities across India, with its Manikonda, Hyderabad location being one of its established delivery centers handling international customer support processes.

Understanding the Manikonda Campus

The venue for this walk-in — DivyaSree TechRidge, Block P2 (North Wing), 7th Floor — sits within a large, 60-plus-acre mixed-use IT and business park in Hyderabad’s established IT/ITES corridor. This campus hosts multiple major tenants beyond Sutherland, including other technology and BPO companies, so when you arrive, confirm you’re specifically heading to Block P2, North Wing, 7th floor rather than assuming any building within the TechRidge complex will get you to the right place. Building signage and security desks at large campuses like this one are generally set up to help direct visitors to the correct block, but knowing the exact address in advance saves time.

What the Role Actually Involves

Based directly on the official job description, your core day-to-day responsibilities would include:

• Handling customer queries exclusively through chat and email — no voice calls are part of this role
• Providing accurate and timely information in response to customer inquiries
• Resolving customer issues and complaints effectively and professionally
• Coordinating with team members to help the process hit its overall service targets
• Staying current on product information and company policies, since accurate support depends on up-to-date knowledge

This is a genuinely entry-level customer support role, structured around written communication rather than phone-based interaction — a meaningful distinction if you’re specifically more comfortable or skilled in written English than spoken conversation.

Eligibility Criteria

• Educational Qualification: Intermediate (+2) pass is sufficient. A graduation degree is explicitly not required — Naukri’s own listing confirms “UG: Graduation Not Required.”
• Experience: None required. This is listed as a 0-to-0-years drive, meaning it’s specifically aimed at freshers, not a mixed fresher/experienced pool.
• Communication: The listing specifies “decent communication skills” — notably a more moderate bar than the “excellent” or “fluent” language commonly seen on voice-process listings.
• Availability: Must be an immediate joiner, per the listing’s explicit note.
• Shift flexibility: Must be willing to work rotational shifts from the office, including night shifts.

Why “Decent” Communication Skills, Not “Excellent”

This detail is worth understanding rather than skimming past. Voice-process BPO listings — where you’re speaking directly with international customers over the phone — typically demand “excellent” or “fluent” spoken English, since pronunciation, accent neutrality, and real-time verbal clarity all matter significantly under a live call. A non-voice, chat/email-based role shifts the bar: your communication needs to be clear, grammatically sound, and professional in written form, but the split-second verbal fluency demanded of voice roles isn’t the same requirement here. This is likely why the listing uses the more moderate “decent communication skills” phrasing rather than the stronger language typical of voice-process postings — worth keeping in mind if you’re more confident writing than speaking, or vice versa.

Shift Structure and Work Location

• Work Location: Work From Office — there is no remote or hybrid option mentioned for this specific role
• Shift Pattern: Rotational, explicitly including night shifts, since the process supports an international (non-India-based) customer population operating in different time zones
• Employment Type: Full-Time, Permanent — not a contract or temporary engagement

If working from home, or avoiding night shifts entirely, is a firm requirement for you, this specific role’s structure may not be a fit — factor this in before making the trip to the walk-in.

Salary: What This Listing Does and Doesn’t Say

This particular posting does not disclose a specific salary or CTC figure anywhere in the listing — a notable gap, since many comparable Sutherland walk-ins at this same Manikonda address do typically list a compensation range. Rather than assuming a figure based on other Sutherland job postings you may have come across, the more reliable approach is to ask directly during the HR screening stage of the walk-in itself, since compensation can vary by specific process, client account, and current business need.

Selection Process for Walk-in Candidates

While this specific listing doesn’t spell out a formal multi-round selection process the way some larger, more structured drives do, walk-in interviews at this scale and role level for BPO non-voice positions typically follow a standard sequence:

1. Registration and Resume Screening — verifying your basic eligibility and reviewing your resume on arrival
2. HR Round — a conversational screening covering your background, communication style, and general fit for a customer support role
3. Assessment (if applicable) — for chat/email-based roles, this can include a written communication or typing assessment rather than a spoken English test
4. Operations/Team Round — a final discussion with the operations team managing the specific process you’d be placed into

Since exact stages can vary by the specific process and day of the drive, confirm the current sequence directly with HR once you arrive, rather than assuming a fixed structure.

Documents to Carry

While the listing itself doesn’t spell out a document checklist, walk-in interviews of this scale typically expect:

• An updated, printed resume, with “Bharani HR” written at the top, exactly as the listing specifically requests
• A valid government-issued photo ID (Aadhaar, PAN, voter ID, or similar) for building entry and identity verification
• Copies of your educational certificates (10th and Intermediate/+2 marksheets)
• Passport-size photographs, as a general precaution for large-scale walk-in drives
• Any prior experience certificates, if applicable, though this specific drive doesn’t require prior experience

How to Apply: Step-by-Step

1. Prepare an updated resume highlighting any communication-related experience, coursework, or activities, even informal ones.
2. Write “Bharani HR” clearly at the top of your resume, as specifically instructed in the listing, so your walk-in application is correctly attributed and tracked.
3. Optionally, share your resume in advance via the contact number provided, or proceed directly to a walk-in without prior submission.
4. Travel to Sutherland, DivyaSree TechRidge, Block P2, North Wing, 7th Floor, Manikonda, Hyderabad – 500089 on any day within the 7–11 September 2026 window.
5. Carry your government photo ID for building security and entry.
6. Complete the on-site registration and proceed through the interview rounds as directed by the HR team.

A Genuine Fraud-Safety Note

This is worth including explicitly, not as boilerplate: Sutherland’s own official recruitment materials state clearly that the company never requests payment or favors of any kind in exchange for a job offer or interview opportunity. If anyone contacting you about this walk-in — through calls, WhatsApp messages, or otherwise — asks for a “registration fee,” a “processing charge,” or any payment at any stage, this is not a legitimate part of Sutherland’s hiring process. Sutherland’s official channel for reporting suspicious recruitment activity is TAHelpdesk@Sutherlandglobal.com. This is particularly relevant for walk-ins advertised through individual HR contact numbers rather than a formal company portal link, since these can occasionally be targeted for impersonation by unrelated third parties. If anything about a specific interaction feels off, verify directly with Sutherland’s official careers site before sharing personal documents or payment information.

Common Mistakes to Avoid

• Assuming this is a voice/calling role because of the listing’s title. It’s explicitly a non-voice, chat and email support position — confirm this matches what you’re looking for before traveling.
• Dialing the incorrect HR number without trying the alternative. Try the 10-digit version (7695999758) first, since the 11-digit version appears to be a typo.
• Forgetting to write “Bharani HR” at the top of your resume. This is a specific, stated requirement in the listing — skipping it could complicate how your walk-in application is tracked.
• Assuming a specific salary figure based on other Sutherland postings. This listing doesn’t disclose one — confirm directly with HR rather than assuming.
• Showing up without a government photo ID. Large corporate campuses require this for entry regardless of whether the job listing explicitly states it.
• Assuming remote work is an option. This is explicitly a Work From Office role with no hybrid or remote component mentioned.
• Paying any fee at any stage of the process. Sutherland explicitly states it never charges candidates — treat any such request as fraudulent and report it immediately.
• Waiting until the last day (11 September) to attend. With a five-day window, going earlier reduces the risk of the drive closing seats before you arrive.

Expert Tips to Strengthen Your Chances

• Since this is a written-communication-focused role, practice composing clear, professional, error-free written responses to sample customer scenarios — this is likely closer to what you’ll actually be evaluated on than spoken fluency alone.
• If you have any experience with typing speed or accuracy (even informal, from coursework or personal use), be ready to mention it, since chat-based support roles often value typing efficiency.
• Prepare a simple, honest answer for why you’re interested in a non-voice process specifically — HR teams often ask this directly to confirm you understand and want this particular role type, not just any BPO job.
• Call ahead using the verified 10-digit number to confirm the drive is still running as scheduled and to ask about the current salary range before making the trip, especially if you’re traveling from outside Hyderabad.
• Dress in simple, neat business-casual attire for the walk-in, even though the role itself doesn’t involve face-to-face client interaction — first impressions with HR still matter at the interview stage.
• If you’re not selected this round, ask HR directly whether Sutherland runs similar non-voice drives regularly at this location, since large BPO operations frequently repeat these hiring cycles.

Frequently Asked Questions (FAQ)

1. What is the Sutherland Hyderabad Walk-in 2026?

It’s a walk-in recruitment drive at Sutherland’s Manikonda campus in Hyderabad for an International Non-Voice Process role (chat and email support), running from 7 to 11 September 2026, open to freshers.

2. Is this a voice or non-voice role?

Non-voice. Despite “Voice Process” appearing in the listing’s headline and one search tag, the actual job description and Naukri’s own role classification confirm this is chat and email support only.

3. What is the correct HR contact number?

Two versions appear in the listing — 7695999758 (10 digits, standard format) and 75695999758 (11 digits, likely a typo). Try the 10-digit version first.

4. Do I need a degree to apply?

No. Intermediate (+2) pass is sufficient, and the listing explicitly states graduation is not required.

5. Is prior BPO or customer service experience required?

No, this is a fresher-only drive listed as 0 to 0 years of experience.

6. What shift would I work?

Rotational shifts, including night shifts, on a Work From Office basis, since the process supports an international customer base.

7. What is the exact walk-in venue?

Sutherland, DivyaSree TechRidge, Block P2 (North Wing), 7th Floor, Manikonda, Hyderabad – 500089.

8. What is the salary for this role?

Not disclosed in this specific listing — confirm directly with HR during the walk-in or screening call.

9. Is there any fee to attend the walk-in or get hired?

No. Sutherland explicitly states it never requests payment or favors from candidates at any stage of hiring.

10. What should I write on my resume before attending?

“Bharani HR” at the top, exactly as specifically requested in the listing, so your application is correctly tracked at the venue.

Conclusion

Sutherland Hyderabad Walk-in 2026 offers a genuinely accessible entry point into international BPO work for Intermediate-qualified freshers specifically comfortable with written, non-voice customer support rather than phone-based calling. Before you travel to Manikonda, take two minutes to verify the correct HR contact number and confirm you understand this is a non-voice, chat/email role despite the listing’s misleading title — then head to DivyaSree TechRidge, Block P2, North Wing, 7th Floor, anytime between 7 and 11 September 2026, with your resume marked for Bharani HR and a valid photo ID in hand.

For more verified, currently active walk-in interviews across BPO, IT, and government sectors, check out our Walk-in Interviews category page for regularly updated listings. And if this is your first walk-in interview, our guide on Resume Tips for Freshers 2026 covers exactly how to present yourself confidently with limited or no prior work experience.

Suggested Internal Links

• Walk-in Interviews Category
• Resume Tips for Freshers 2026: Best First Job Guide
• Tech Mahindra Healthcare Voice Walk-in 2026: Best Guide
• How to Answer Tell Me About Yourself: Best 3-Step Guide

Suggested External References (for fact-checking and updates)

• Original Naukri Listing: https://www.naukri.com/job-listings-urgent-hiring-for-voice-process-walk-in-7th-sep-to-11th-sep-sutherland-hyderabad-0-to-0-years-020926019263
• Sutherland Official Careers Site: https://www.jobs.sutherlandglobal.com/india
• Sutherland Fraud Reporting Contact: TAHelpdesk@Sutherlandglobal.com